The combined clinical laboratories at RLUH handle extremely large numbers of telephone
enquiries each day. For example, Clinical Chemistry alone deals with in excess of
1000/day. The majority are for results. Laboratory reports are delivered to the wards
four times a day. The results of all urgent requests are telephoned/faxed as soon as
they are available. In addition, seriously abnormal results are always telephoned.
Consequently, we expect that genuine telephone enquiries for results should be a rare
event.
However, if you still need to telephone for results, please verify that you have the
correct extension number and ensure that the following essential information
is to hand:-