GP & General Information

Clinical Laboratory Medicine
Blood Sciences, Infection & Immunity, Cellular Sciences
Clinical Support Services Building (CSSB)
Royal Liverpool Hospital
Vernon Street
Liverpool
L7 8YE
Blood Sciences
Broadgreen Hospital
Thomas Drive
Liverpool
L14 3LB
Blood Sciences
Liverpool Women's Hospital Hospital
Crown Street
Liverpool
L8 7SS

Divisional Medical Director
Divisional Director of Operations
Dr James Anson, Tel: 0151 706 4423Andrew Bamber, Tel: 0151 706 4598

Laboratory Results
The primary way of communicating laboratory results to local GP Practices is electronically. Authorised results are transmitted throughout the day which enables quick and efficient communication of results. A large proportion of Practices have opted out of receiving paper copies and we would encourage others to do so. If your Practice no longer wishes to receive paper copies of results please contact lcl_it_staff@rlbuht.nhs.uk for guidance. You can also view your patient's results via ICE if they have had tests carried out via a RLBUHT in-patient or out-patient episode.

In the event that results are not available electronically, you can contact the LCL Customer Care Team on 0151 706 5888. The LCL Customer Care Team is operational between the hours of 8:00 am - 8:00 pm Monday to Friday. Saturday, Sunday and Bank Holidays (with the exception of Christmas Day) 8:00am - 4:00 pm. Should you require results outside of these times, telephone 0151 706 2000 (hospital switchboard) and ask for the laboratory required. However, if you wish to make direct contact with the Laboratories please refer to the relevant contact page in the Laboratory Handbook.

Urgent specimens
When sending specimens for genuine urgent testing indicate on the request form which specific test(s) are required urgently. For Blood Sciences, urgent is defined as those tests which require analysis within one hour of receipt in the lab.

Use of Ice
For support follow this flowchart.

GP Telephone Enquiry Results Sheet
For a copy of the "GP Telephone Enquiry Results Sheet" click here.

Laboratory Supplies and Request Forms
Orders for laboratory supplies and request forms should be made by emailing the GP Surgery & Phlebotomy Clinic consumables order form to LCL.ProductOrders@Liverpoolft.nhs.uk . If you experience problems emailing your order form or have any other queries relating to orders or products you can email LCL.ProductQueries@Liverpoolft.nhs.uk

Community Phlebotomy Services (blood tests)
Information regarding Community Clinic opening times for blood tests can be found via the following web page https://www.merseycare.nhs.uk/our-services/liverpool/phlebotomy-blood-tests

GP Patients can only attend the Royal Liverpool Phlebotomy Clinic for specialist testing.
These tests include:

  • Any tests required to be put in ice (e.g. ACTH, gut Hormones, Lactate etc)
  • Cryo container requests
  • Lupus
  • Thrombophilia
  • C-Peptide
  • Insulin
  • Factor II
  • Factor IX
  • Factor V
  • Factor VIII Screen
  • Factor VIIIC
  • Factor X
  • Factor XI
  • Factor XII
  • Colorectal patients under 2 week rule (this must be identified on their request forms)

    If none of these tests are requested, patients will be turned away and pointed in the direction of Mersey Care.

    No GP patients will be accepted at the Broadgreen Phlebotomy Clinic under any circumstance.

    Courier Service
    If you have any issues or queries relating to the Courier Service, please contact Maggie Davies, Specimen Reception Manager on 0151 706 5462.

    NSSRDS
    Please click the link for information on Non-Specific Symptoms Rapid Diagnostic Services for suspected cancer (NSSRDS)

    Lab Links
    For problems with lab links please contact the LCL IT Team on lcl_it_staff@rlbuht.nhs.uk